+966 55 889 6964
+966 55 889 6964

Privacy Policy

London Education Centre is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

Last Updated: December 2024

1. Introduction

London Education Centre KSA ("LEC," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our educational services, or interact with us.

This policy applies to all information collected through our website (lec.edu.sa), mobile applications, educational services, and related services (collectively, the "Services").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Student and parent/guardian contact information (name, email, phone number, address)
  • Student academic information (grade level, subjects, academic history)
  • Payment and billing information
  • Communication preferences and feedback
  • Emergency contact information

2.2 Educational Data

  • Academic performance and progress reports
  • Assessment results and test scores
  • Learning preferences and educational goals
  • Attendance records for tutoring sessions

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • Usage data and website analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

  • Providing personalized educational services and tutoring
  • Communicating with students and parents about academic progress
  • Scheduling and managing tutoring sessions
  • Processing payments and maintaining billing records
  • Improving our educational programs and services
  • Complying with legal and regulatory requirements
  • Sending important updates and educational resources
  • Responding to inquiries and customer support requests

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. We may share information only in the following circumstances:

4.1 Educational Partners

With qualified tutors and educational staff to provide tutoring services (subject to confidentiality agreements).

4.2 Service Providers

With trusted third-party service providers who assist in our operations (payment processing, website hosting, communication platforms).

4.3 Legal Requirements

When required by law, court order, or to protect our rights and safety or that of others.

4.4 Parental Access

Parents/guardians have access to their child's educational information and progress reports.

5. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage and backup systems
  • Staff training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide educational services
  • Maintain academic records as required by educational standards
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Student academic records may be retained for up to 7 years after completion of services to support future educational references and transcript requests.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of personal information (subject to legal retention requirements)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications
  • Consent Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@lec.edu.sa.

8. Children's Privacy

As an educational service provider, we collect information from students under 18 years of age with parental consent. We take additional precautions to protect children's privacy:

  • Parental consent required for data collection from minors
  • Limited collection of personal information from children
  • Enhanced security measures for student data
  • Regular review of data collection practices

9. International Data Transfers

Your information may be transferred to and processed in countries other than Saudi Arabia for operational purposes. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice during tutoring sessions

Your continued use of our services after the effective date constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

London Education Centre KSA

Privacy Officer

8248 Prince Muhammad Ibn Saad Ibn Abdulaziz Rd, 5759, Al Malqa

Riyadh 13525, Saudi Arabia

This Privacy Policy is effective as of December 2024 and was last updated on December 2024.